Privacy Policy
How FoldifyCase collects, uses and protects your personal information — written so you can actually understand it. Eight rights, zero hidden tricks.
Access, delete, correct, port your data — eight rights you can exercise at any time.
Global Privacy Control signals are recognised — opt out is automatic, no extra clicks.
We don’t knowingly collect personal info from anyone under 16. Parents can request deletion any time.
Your data, in four parts
A clean map of what we collect, how we use it, who sees it, and how you stay in control.
What we collect
Contact, order, account and customer-support info you give us — plus usage data via cookies.
How we use it
Fulfilling orders, account management, security, marketing (with opt-out) and improving the Services.
Who we share with
Vendors (Shopify, payment processors, fulfilment), marketing partners, and as required by law.
Your rights
Eight legal rights including access, deletion, correction and the right to withdraw consent.
Your rights, our commitments
The eight rights you can exercise — and the things we’ll never do with your data.
What you can ask us to do
- Access & KnowRequest details of the personal info we hold about you.
- DeleteAsk us to remove personal information we maintain about you.
- CorrectHave any inaccurate information about you fixed.
- PortabilityReceive a copy or have it transferred to another provider.
- Restrict ProcessingAsk us to stop or limit how we process your data.
- Withdraw ConsentTake back consent you previously gave us at any time.
- AppealChallenge our decision if we decline a request.
- Manage CommunicationsUnsubscribe from marketing emails any time.
What we’ll never do
- Sell your sensitive dataWe do not use or disclose sensitive personal information without your consent.
- Knowingly collect children’s dataThe Services aren’t aimed at minors. We don’t share or sell data of users under 16.
- Ignore Global Privacy ControlIf your browser sends a GPC signal, we treat it as a valid opt-out request.
- Discriminate for using your rightsExercising privacy rights will never result in worse service or pricing.
- Hide what we doEvery category of data we collect, use or disclose is documented in the full policy below.
Eight rights. Zero shortcuts.
Payments are encrypted by our processors and never touch our servers. The store runs on Shopify, an audited e-commerce platform used by millions of brands worldwide. Your privacy isn’t a feature — it’s the floor.
Common privacy questions
What personal information do you actually collect?
Three buckets:
Directly from you: name, address, phone, email, order details, account credentials and customer-support messages.
Automatically as you browse: device, browser, IP and usage data via cookies and pixels.
From third parties: our payment processors and platform partners (e.g. Shopify) provide info needed to fulfil and protect your order.
Do you sell my information?
For advertising and marketing purposes we have “sold” or “shared” (as those terms are defined in applicable law) basic identifiers (name, email, phone), commercial information (orders) and usage data with our business and marketing partners.
We do not sell or disclose sensitive personal information without your consent, and we don’t use it to infer characteristics about you.
You can opt out at any time — including via Global Privacy Control in your browser, which we honor automatically.
How do I delete my data?
Email info@foldifycase.com with “Data deletion request” in the subject line. We may need to verify your identity (usually with the email tied to your account) before processing the request, and we’ll respond in the timeframe required by your local privacy law.
How do I opt out of marketing emails?
Click the unsubscribe link at the bottom of any marketing email and you’re out. We may still send you transactional emails (order confirmations, shipping updates, refund receipts) since those relate to your purchase.
Do you collect data from children?
The Services are not intended for children. We don’t knowingly collect personal information from minors. As of the effective date of this Policy, we have no actual knowledge of selling or sharing personal info of individuals under 16.
If you’re a parent or guardian and believe your child has shared info with us, contact us and we’ll delete it.
What cookies do you use?
We use cookies, pixels and similar tech to power the store, remember your preferences, run analytics, and tailor advertising. Shopify’s storefront cookies are documented at shopify.com/legal/cookies.
You can block or remove cookies via your browser, but parts of the Site may not work as expected. We also recognise the Global Privacy Control signal as a valid opt-out request.
How is my payment information handled?
Payment data (card, bank info, billing address) is collected and processed by our payment processors — not stored on our servers. Card information is always encrypted in transit, and we only see what we need to fulfil and reconcile the order.
What happens to my data if I’m outside the US or Australia?
Your personal information may be transferred, stored and processed outside your country of residence. If we transfer data out of Europe, we rely on recognised mechanisms like the European Commission’s Standard Contractual Clauses (or UK equivalents) unless the destination country provides an adequate level of protection.
Read the full Privacy Policy
The complete formal text — categories of data, sharing tables, your rights and how to exercise them. Tap to expand.
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This Privacy Policy describes how FoldifyCase (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from www.foldifycase.com, or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor or another individual whose information we have collected. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We’ll post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect & Use Your Personal Information
To provide the Services, we collect (and have collected over the past 12 months) personal information about you from a variety of sources, set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable terms of service and protect or defend the Services, our rights and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we mean information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information you directly submit to us through our Services may include:
- Contact details — your name, address, phone number and email.
- Order information — your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information — your username, password, security questions and other information used for account security purposes.
- Customer support information — the information you choose to include when contacting us, for example when sending a message through the Services.
Some features may require you to provide certain information about yourself. You may decline, but doing so may prevent you from using or accessing those features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, fulfil orders and provide you with the products or services you have requested.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we (or third parties we work with) may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also Third-Party Websites and Links below.
How We Use Your Personal Information
- Providing Products & Services. To process payments, fulfil orders, send notifications related to your account or transactions, manage your account, arrange shipping, facilitate returns and exchanges, and enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use.
- Marketing & Advertising. To send marketing, advertising and promotional communications by email, text or postal mail, and to show you relevant ads. This may include tailoring the Services and advertising on our Site and other websites.
- Security & Fraud Prevention. To detect, investigate or take action on possible fraudulent, illegal or malicious activity. If your account is compromised, contact us immediately.
- Communicating & Service Improvement. To provide customer support and improve our Services — in our legitimate interests to be responsive and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about Shopify-related cookies, see shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including remembering your actions and preferences), to run analytics and better understand user interaction, and we may permit third-party service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features to no longer be available. Blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Our website also recognises the Global Privacy Control (GPC) signal, which lets you opt out of certain uses or disclosures of your information. If you notify us through GPC, we treat the signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and where we can associate the signal with a Shopify account we’ll apply the opt-out at the account level. Learn more at globalprivacycontrol.org. Other than GPC, we do not recognise other “Do Not Track” signals.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfilment, legitimate business purposes and other reasons subject to this Policy:
- With vendors or other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
- With business and marketing partners to provide services and advertise to you (they use your information per their own privacy notices).
- When you direct, request or consent to disclosure to third parties (for example to ship products, or via social media widgets).
- With our affiliates or otherwise within our corporate group, in our legitimate interests.
- In connection with a business transaction (merger, bankruptcy), to comply with applicable legal obligations (subpoenas, search warrants), to enforce terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal information about users for the purposes set out in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as name, email address and phone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third-Party Websites & Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on these sites. Information you provide on public or semi-public venues, including third-party social networking platforms, may be viewable by other users without limitation as to its use by us or third parties. Our inclusion of such links does not imply endorsement.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.
Security & Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Any information you send to us may not be secure while in transit. We recommend you do not use insecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.
- Right to Access / Know — request access to personal information we hold about you, including how we use and share it.
- Right to Delete — request that we delete personal information we maintain about you.
- Right to Correct — request that we correct inaccurate personal information.
- Right of Portability — receive a copy of your personal information and request that we transfer it to a third party.
- Restriction of Processing — ask us to stop or restrict processing of your personal information.
- Withdrawal of Consent — where we rely on consent, withdraw it at any time.
- Appeal — appeal our decision if we decline to process your request, by replying directly to our denial.
- Managing Communication Preferences — opt out of marketing emails any time via the unsubscribe link. Non-promotional emails (account and orders) will still be sent.
You may exercise these rights where indicated on our Site or by contacting us using the details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity (e.g. via your email address or account information) before providing a substantive response. You may also designate an authorised agent to make requests on your behalf, in which case we may require proof of authorisation and may verify your identity directly.
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
International Users
We may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in those countries.
If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us:
Want to exercise a right?
Whether you’d like to access your data, request deletion, opt out of marketing, or just ask a question — we respond personally and within the timeframes required by your local privacy law.